Data is an extremely valuable resource, but without study, it can’t be used to create a data-informed strategy. Business analytics helps organizations leverage data to make better, more informed decisions. This course is a basic introduction that lays out the foundations of analytics in an easy-to-understand and engaging manner.

Business analytics is a set of tasks, skills and techniques necessary to identify business needs, to find solutions to business problems and to find and realize business opportunities. It helps organizations in carrying out their business functions, processes and activities in order to reduce the total cost, more efficiently exploit resources and provide better customer support. One of the most important tasks of business analyst is to deal with requirements.

I./II. lecture

• Globalization, challenges in the current business and IT trends
• Role of Business Analyst and Project Manager
• Business analysis and processes in different type of organization , BI, OLAP, Data Mining, CRM, ERP
• Metrics in Information Systems
• Methods, tools and approaches to managie and improve business processes and work in organization
• benchmarking, BSC, ABC ...
• TQM, ISO, Six Sigma, EFQM ...
• WFMS
• Pareto rule
• Metrics
• Change and reengineering of business processes
•  ... ..
• Bases of modelling
   

III / IV. lecture

• BABOK concepts and principles
• The role of the business analyst according to BABOK
• Necessary knowledge, skills and competences Business Analyst
• Win-Win thinking,
• Importance EIQ
• How to manage conflicts
• Modeling (data, process, process logic), E-R diagrams, normalization, DFD, EPC diagrams,  decision trees…
• Negotiation Techniques
• Communication and communication skills
• Tools Business Analyst
• SWOT, PEST analysis, different type of estimations
• Focus groups, functional decomposition, root cause analysis ....
• Financial analysis - ROI, IRR, EVA, CBA, money payback period PERT analysis ...
• Monte Carlo method
• Feasibility Study
• CBA
• Definition of business processes
• Requirement managemet
• Requirement elicitations
• Interview
• observation
• Questionnaires
• Analysis of the current situation ....
• ... ..
• Reasons for changes in processes and barriers to change processes
• Change management
   

V./VI lecture

• Supplier management, RFI, RFQ, RFP
• Prototyping, JAD, Scrum ....
• Risks quantitative and qualitative risk analysis
• Risk Metrics
• Risk assessment
• Risk Exposure
• Moscow list
• Timeboxing
• Assumptions and limitations (assumptions, constraints)
• Business rules
• The testing strategy
• Trends and developments in business analytics in the future
• Real and practical examples
• Conclusion, discussion

Prerequisites :

Required knowledge - have at least some basic general knowledge of IT concepts and of the architecture of information systems. Requested basic knowledge of networks, databases, information security, and general business skills.

Izobraževanje poteka po:

• Business Analysis Body of Knowledge® (BABOK® Guide)
  
  in omogoča opravljanje testov za certifikacijo:
   
• Certified Business Analysis Professional (CBAP®).

Tone Kavčič / IT Director Kontron Group

• Certified in project management (CompTia Project +) - focused on implementation of new and innovative IT solutions.
• Certified in IT Business management (ITBMC), specialized on IT management.
• Strong experience and knowledge of business management, leadership.
• Strong experience in Unified Communications (MS Lync solution) - focused on solution based on Microsoft Lync infrastructure and our own product SI3000 softswitch,
• IT architecture - specialized in innovative and new IT architecture solutions and design.
• IT security - IPS, AV, FW, AI filters, VPN's....
• LAN/WAN management/solutions in enterprise networks
• Technology leadership - with passion what can we improve and do better tomorrow with new and improved technology solutions.
• Virtualization solutions and management.
• New business models - focused on SaaS, IaaS and PaaS Outsourcing/Offshoring, WEB 2.0/3.0. ...
• Cloud models and architecture design for cloud solutions.
• Expertise in MS Office 365 cloud migration.
• Expertise in managing hosting platforms (cPanel).
• Business development.
• Business applications.
• Business analytics.

Specialties:

• Server and infrastructure architecture
• IT security
• Operating systems internals
• Project management
• Business management
• Outsourcing
• Unified communications
• Cloud architecture
• IT management
• IT & telco converged networks
• Business applications and business architecture
• Designing new IT solutions