This eight-day instructor led course will provide delegates with the essential knowledge and skills to either manage a project or be an effective, valuable member of the project team. It covers the fundamental steps in any project lifecycle and also addresses the necessary people skills such as effective negotiation, conflict resolution, leadership and team building.

In addition, with this extended version, we will learn soft skills on how to negotiate, lead, resolve day to day issues, and manage different personalities.

What is a project and project management?

• Skills needed for successful project management
• The definition of a project
• Stakeholders

Why do projects fail?

• Reviewing project failure

The project lifecycle

• Examining lifecycles
• Why is the lifecycle important?

Managing the project

• Project Scoping
• The Work Breakdown Structure
• Risk Management
• Vendor management
• Successful estimating and cost management
• Earned value
• Scheduling (Microsoft Project)
• Resources, tracking & reporting (Microsoft Project)
• Change management
• Project tracking and control
• Project reporting and communication
• Project completion

Interpersonal skills in project management

• Communication and negotiation
• Conflict resolution, skills practice & action plan
• Recruitment & selection
• Leadership
• Team development
• Presentation, assertiveness & empathy skills
• Performance management & principled negotiation

Extended part

• Managing skills
• Communication
• Tackling crisis situations
• Introducing a new person to a project
• Working with demanding colleagues
• Negotiations
• Representational skills
• Challenges of working teams online

• Should either be currently working in a project-based environment or are planning to do so in the near future.
• Basic PC and Windows user skills are necessary for successful completion of this course.

• Exam code: PK0-001
• This course is recommended on the preparation for CompTIA's IT Project+ Certification exam.
• Worldwide recognised and respected cetrificate